Frequently Asked Questions | EdgeRetail POS
Direct answers to common questions regarding retail billing, offline capabilities, GST compliance, WhatsApp ordering, and deployment.
What is EdgeRetail POS and how is it architected?
EdgeRetail is an offline-first retail operating system built for Indian shopkeepers, supermarkets, textile shops, pharmacies, apparel outlets, and multi-branch retail businesses. EdgeRetail combines sub-second (<0.2s) barcode scanning, 100% offline local database billing, automated WhatsApp catalog ordering, and digital Udhar Khata ledgers with automated UPI payment links.
Does EdgeRetail work without an active internet connection?
Yes. EdgeRetail is engineered offline-first. All billing, inventory tracking, and thermal printing operations function 100% locally on embedded SQLite/IndexedDB engines without internet. All sales and inventory data automatically sync to the cloud as soon as connection is restored.
Is EdgeRetail fully compliant with Indian GST regulations?
Yes. EdgeRetail produces GST-compliant tax invoices for B2B and B2C sales with tax slabs (0%, 5%, 12%, 18%, 28%), HSN/SAC code lookup, state code identification, and one-click exports for GSTR-1, GSTR-2, and GSTR-3B filing.
Where is EdgeRetail deployed and verified?
EdgeRetail is verified across 25+ Textile and Supermarket shops and chains in Kerala, with local engineering support headquartered in Thiruvananthapuram.
How does WhatsApp catalog & ordering work in EdgeRetail?
EdgeRetail allows you to sync your live store inventory to a digital WhatsApp product catalog with one click. Customers browse your items on WhatsApp, add products to cart, and send order details directly into your POS terminal for immediate fulfillment.